Frequently Asked Questions (FAQs)

Innoveko is an online home décor and interior store offering curated décor pieces including wall art, vases, decorative accents, and interior accessories designed to elevate modern and timeless living spaces.

We sell a wide range of home décor products such as wall art, paintings, prints, vases, decorative accents, and interior styling essentials.

Yes, Innoveko operates as an online store to offer a seamless shopping experience and deliver décor products directly to your doorstep.

Innoveko operates online and serves customers across multiple regions. Details related to shipping locations are available on our Shipping Policy page.

Yes. We carefully curate and source our products to ensure quality materials, durable construction, and refined design.

We strive to display accurate images. However, slight variations in color or texture may occur due to lighting or screen settings.

Yes, we frequently update our collections and introduce new décor categories and designs.

Product details will specify whether wall art is framed or ready to hang. Please check the product description before purchasing.

Absolutely. Many of our décor items make thoughtful gifts for housewarmings, birthdays, weddings, and special occasions.

Simply browse our website, add items to your cart, and complete checkout using our secure payment system.

We accept secure online payment methods, including cards and other supported payment gateways shown at checkout.

Yes. Our website uses secure encryption and trusted payment gateways to protect your personal and payment information.

Order changes or cancellations may be possible before dispatch. Please contact our support team as soon as possible.

Yes, Innoveko ships to multiple locations across USA. Shipping availability and charges are shown during checkout.

Delivery times vary based on location and product availability. Estimated delivery timelines are mentioned on the product or shipping page which estimate around 2-5 days.

It’s Free Shipping on almost all items. But there is a Shipping charges on some items, if applicable, are displayed at checkout before payment.

Once your order is shipped, you will receive tracking details via email or SMS.

If your order is delayed beyond the expected timeframe, please contact our support team for assistance.

We accept returns as per our Return & Refund Policy. Please review the policy page for eligibility and timelines.

You can request a return by contacting our customer support with your order details.

Refunds are processed after the returned product is inspected and approved, as per our refund policy.

If your product arrives damaged or incorrect, please contact us immediately within 24 hour with photos for quick resolution via email or contact us page.

Care instructions vary by product. Please follow the care guidelines mentioned in the product description.

Most of our products are designed for indoor use unless stated otherwise in the product details.

Outdoor use depends on the product material. We recommend checking individual product specifications.

No, you can check out as a guest. Creating an account allows faster checkout and order tracking.

You can reach us through the Contact Us page or via the support details provided on the website.

Support hours and response times are mentioned on the Contact Us page.

You can subscribe by entering your email address in the newsletter section on our website.

Yes, we occasionally run promotions and special offers. Subscribe to our newsletter to stay updated.

Only one discount code can be applied per order unless stated otherwise.

Minor variations may occur due to handcrafted elements or natural materials, adding to the uniqueness of each piece.

Yes, Tax information is displayed clearly at checkout before you complete your purchase.

Some items may be restocked depending on availability. You can contact us for restock inquiries.

Yes, for bulk or business inquiries, please reach out to our support team.

We are open to creative collaborations. Please contact us through the website for partnership opportunities.

We aim to work with responsible sourcing wherever possible and continue expanding sustainable décor options.

Address changes may be possible before dispatch. Please contact us immediately.

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Innoveko offers thoughtfully curated home décor, quality craftsmanship, secure shopping, and customer-focused service—helping you create a home that truly reflects your style.